Together… we raise standards and transparency, building enduring trust
- 100% of our employees committed to adhere to our code of conduct
- Our total tax contribution was £526m
- We appointed a non-executive director responsible for supporting employee engagement
It’s vital that we have integrity and transparency in how we operate, building trust in both our business and sector. As an investor, this is what we expect of investee companies and it is our focus operationally.
We interact with numerous stakeholders. Their expectations, about our role and contribution to the common good, are rising. Our Board engages with many different stakeholder groups to understand and represent their views. One of our non-executive directors, Melanie Gee, took on a new role in 2019, to represent the employee voice. This programme encompasses face-to-face sessions with colleagues across the business and deep-dive surveys on particular topics.
A key part of our sustainability approach is understanding our stakeholder expectations through our materiality matrix.
Our global code of conduct describes the principles and standards that we hold ourselves to and ask all our employees to consider in every decision and action they take.
Our supplier code of conduct sets out the standards and principles we require our suppliers to follow, and that we expect them to demand from their own supply chains.
Information and cyber security
Everybody in our global business is trained to understand our risks, accountabilities and expectations regarding information security and cyber security.
We work together to protect our people, our clients and customers and their assets against harm by implementing and maintaining robust and resilient layers of cyber-defence. Our approach prioritises detection and prevention of incidents, but we are also prepared to respond and recover efficiently and effectively.
We also have a data protection policy which adheres to global data protection laws including Europe’s General Data Protection Regulation.
Our Board is committed to complying with global regulation and acting in accordance with best practice principles. This commitment applies throughout our business and in all countries in which we operate.